SelectBlinds Returns and Exchanges
Returns and Exchanges
The SelectBlinds return policy explains your options for returns, exchanges, repairs, and remakes for custom window treatments. Because each order is made to your specifications, eligibility depends on the reason for your request. Our Customer Care Team is here to help you understand your options and make things right when possible.
At SelectBlinds, we want you to feel confident in your purchase. Every order is custom made, and our team is here to help if something is not right.
Because our blinds and shades are custom made, we cannot offer a refund or exchange unless a product is defective. If there is a defect in materials or workmanship, a product does not operate properly, or it was made in an incorrect size because of a production error, we will repair or replace the same product in the size originally ordered at no cost to you for up to 90 days from the date of purchase. We also cover return shipping for eligible repairs or replacements.
We offer free remakes for qualifying measuring errors through our F.I.T. Guarantee.
If you need a remake for another reason, such as selecting a different color, mount type, or lift style, you may request the same product in the same size at the original price paid, including applicable discounts, plus an additional 10% off.
Use the resources below to help ensure your custom blinds and shades are right for your windows the first time.
Order Free Samples Before You Buy
Order free samples before placing your order. Colors and materials can look different in your home than they do on a screen, so samples let you compare fabrics, finishes, and colors in your own lighting.
How to Avoid Measuring Mistakes
Accurate measurements help ensure your custom window treatments fit as intended. Find product-specific specifications and step-by-step guidance on each product page, or visit our measuring instructions for additional help.
If you make a measuring mistake, the F.I.T. Guarantee Team can help with a qualifying free remake. Send a photo showing the fit issue along with your corrected measurements to get started.
Request a Return or Remake
To request a remake or ask a question about returns, connect with our Customer Care Team through Live Chat or complete the form below.