Guarantees

FIT Protection: Measuring Guarantee

Guaranteed to fit - or we'll fix it!

Measuring your own windows can be intimidating. But with our FIT Protection, you can order window coverings online with confidence! Our FIT Protection can be selected at the time you order for free. It covers ANY window covering that you order from us.

Here's how it works.

If you have an “oops!” moment, simply call us at 888-257-1840 and request a remake with your FIT Protection. We will remake the covered product to your corrected size specifications and ship it to you at no additional cost!* Read the full Terms & Conditions here.


90-day Satisfaction Guarantee

If there is a defect in a product’s material, workmanship or it was not made to the specifications you ordered, we promise to resolve the issue at no cost to you for up to 90 days from the date of purchase. We even pay for shipping!

And if you’re not happy with your custom covering for any other reason within the first 90 days – you don’t like the color, you need a different mount or lift style, changed your mind about a feature, etc. – we’ll remake that same product in the same size for the same great discount price you paid, plus give you an additional 10% off.