Hi, I’m Al Silverberg, the CEO of Select Blinds. I’m actually one of the owners, too. Rick Steele, the founder of the company, and I are partners in the business, and we want to share some of the things that we view as important. We can really boil it down to three main thoughts, our 3-part promise.
1 – The Experience
This is everything about your visit to our site. Shopping for window coverings isn’t an everyday occurrence, but even so, we believe that buying window blinds from Select Blinds should be easy, helpful, and enjoyable. We make it easy by providing information in the right places. For example: information on how to measure for your blinds or shades and how to install them can all be found where you’d expect them to be. If you’re on a product page, there is a tab for measure and install that provides generic information for blinds, and then there is the specific instructions for the exact product that you are considering for your home.
From any page, you can access this information from the drop down menu at the top, called “How To”.
We are helpful by doing more than just publishing this information. We provide videos as well, but sometimes you just want to confirm that what you are doing is the right thing. We can help you. Using our contact manager will send us your question via email, so we can then respond to you directly. We also have live chat available, and we have our own Phoenix-based customer care team, available to you during extended hours. After all, we know that this is something that most people prefer to do from their home and not their place of work. Enjoyable is a relative term. We know that this is not necessarily the most fun thing you can spend your valuable time on, but we do our best to think about our site in the same manner in which you do. We respect your time, and hope that it comes across in our way of doing business.
2 – The Assortment
Each window is unique. Not in the makeup of the glass and frame, but in the role it plays in your home. And being unique requires that the window covering is the perfect fit for its unique role. That’s why we have more than one-hundred products. Our assortment is broad enough to cover any requirement. There are sites with more and sites with fewer options, but not a single other site offers more of the right assortment. By January of 2017, we will be offering only products that are cord-free. This is for aesthetic and safety reasons. Aesthetically, who wants cords dangling on the window sill or pooling on the floor? Nobody! And safety, because there are no cords for small children or pets to get tangled up in.
3 – The Price
Fair. That’s right, fair. Our products are of the highest quality, configured with upgrades and offered with options, and at better pricing than most. You might find cheaper, but you won’t find a better value.
Once again, I’m the CEO. Don’t just take my word for it. Do your research. You’ll find that nearly a quarter of a million customers have independently reviewed our experience, assortment, and price. And they back me up. Thank you for taking the time to read this.