“I can’t believe how pretty these shades came out! My living room looks like a million bucks!”
We couldn’t agree more, Grace! Love the designer detail you gave them with the contrast between cloth accent tapes in Navy against the Emma colored Premium Light Filtering Roman Shades. The cordless classic pleated folds really stand out, too, with the standard white liner you added. Beautiful job!
We recently polled our Customer Loyalty team to find out what were the most FAQs they received from you, our customers. (And no, “What is covfefe,” one of the top 10 questions people Googled last year, wasn’t one of them. Still no definitive answer to that one, but Google’s working on it.)
Here are their answers.
1. Why does it take so long to make/get my blinds?
Because we want to make sure it’s made right … the first time! All of our products are custom made to custom fit each and every window. Every order is manufactured based on your exact specifications, from size to color, to type of lift system and accessories. Since we don’t make them with 3D printers (yet), production times also vary depending on the individual product. Shutters, for instance, have much longer production times than say, a roller shade, due to the highly variable configurations, louver sizes and other custom features you have the option to select.
Even with such attention to detail, one of the biggest benefits of buying custom blinds online instead of from pricier in-home design stores and services is that they can still be ordered, made and delivered in just days or a few weeks vs. several weeks to months. (Doing it yourself cuts out the time-consuming and costly middleman.) One of the coolest features on our site is the ability to filter products by “Production Time,” so you can see immediately which products are available to meet your timeline. Each product page also includes a “Shipping & Production” tab with more details. We also keep you up to date on the production and delivery of your order via email, and you can track the status of your order anytime online. And rest assured that everything we custom make for you is covered by our 100% Satisfaction Guarantee, so that if we do make a mistake (everyone has their “oops” moments), we’ll make it right!
2. Are blinds and shades easy to install? Can I really do it myself?
Yes! If you can hang a picture, you can hang your own window coverings. With most products, it’s really that easy. (Just ask one of our Happy Customers, Sarah S., who hung 17 (count ’em!) of our 2″ Premium Faux Woods in <4 hours!!!) All it takes in most cases is screwing in a couple of brackets and popping in the headrail. Every product comes with printed instructions and all the mounting hardware you need (you supply the screwdriver). You can also find individual product installation guides on each product page under the “Measure & Install” tab, or on our “How to Install” page. And if you get stuck or have a problem, we won’t leave you hanging. Just give one of our expert Customer Loyalty Team members a call, and they’ll talk you through it, step by step.
Your “color guarantee” that you’re getting the color you want and think you’re seeing (colors can look a lot different on a monitor or smartphone)
Great for sharing with friends and family to get their opinion (which you can feel free to ignore)
Oh, and (since this is a Top 6 list) did we mention FREE??
And here’s another thing about sampling before you order online. Dye lots frequently change, so there may be slight differences in the same color. To be on the safe side, if it’s been a month or so since you got your samples, we recommend getting another sample of the same color before you actually order to make sure the carpet still matches the drapes (so to speak).
4. How do I measure for two or three blinds in one window?
5. What are faux wood blinds made of and how are they different than real wood?
Ain’t nothin’ like the real thing, baby! But faux woods come real close. Most faux wood products are made from durable PVC vinyl, so they’re more resistant to moisture, heat, humidity and scratches than their real-wood counterparts. And with UV ratings as high as 500, they won’t warp or fade either, so they last for years. But the biggest difference and benefit? Getting the look of real wood window treatments for a whole lot less. Many are even imprinted with a wood grain-like finish, so it’s hard to tell the forest from the trees when compared to their wooden window covering cousins.
6. How does a top down bottom up shade work?
What goes up must come down. That’s kind of the idea behind how top down bottom up shades work. These wildly popular window treatments give you the ultimate in light and privacy control, with the ability to raise, lower and position your shades wherever you need them using dual-action top and bottom rails. Simply pull down on either rail to lower the shade and pull up to raise it. Top down bottom up lifts are available in a variety of styles, too, including cellular, roman, bamboo/woven wood and pleated shades.
Any other questions? Call, email, or click the chat button on any page to contact one of our knowledgeable Customer Loyalty Team members. Or leave a comment here.
“We are very pleased with the way our new blinds look. Thank you.”
You’re very welcome, Faye. And thank you for the great picture. It’s hard to see sometimes the very cool zebra effect these Natural Premium Flat Roller Shades create, but you did a terrific job capturing it in this photo. And the upgraded fabric-insert cassette fits perfectly without distracting from that beautiful wood molding.
Dennis S. decked out almost his entire house in our Signature Faux Wood Shutters. Cotton white tied everything together nicely, don’t you think? Available in 2-1/2″, 3-1/2″, or 4-1/2″-wide louvers, these GREENGUARD Gold Certified plantation-style shutters were the perfect year-round choice. They’re specially constructed to improve air quality while virtually eliminating solar heat gain during the summer months and providing excellent insulation in the winter.
It’s Father’s Day weekend and what better time to throw out a few legendary Lame Dad Jokes. (Seriously. Somebody should throw these out.)
When a dad drives past a cow pasture: LOOK! That cow is OUT-STANDING in his field!
MOM: “How do I look?” DAD: “With your eyes.”
CASHIER: “Would you like the milk in a bag, sir?” DAD: “No, just leave it in the carton!”
Not only have lame dad jokes become a real “thing” (just Google for plenty more), here are some other fun facts about how we came to celebrate dad’s day every third Sunday in June.
Sonora Smart Dodd of Spokane, Washington, is credited with starting Father’s Day after hearing a sermon on Mother’s Day while attending church with her father.
Dodd wanted to honor her father, William Jackson Smart, a Civil War veteran who raised six children after his wife died during childbirth. The first official Father’s Day was celebrated in Spokane on June 19, 1910. Since then:
70.1 million — Estimated number of fathers across the nation in 2008, the most recent year for which data are available.
24.7 million — Number of fathers who were part of married-couple families with children younger than 18 in 2014.
1.9 million — Number of single fathers in 2014; 16 percent of single parents were men.
211,000 — Estimated number of stay-at-home dads in 2014.
According to Hallmark, Father’s Day is the fourth-largest card-sending occasion, with 72 million cards given every year. 50% of all Father’s Day cards are purchased for fathers, and almost 20% are given to husbands.
Dads always like a good deal, too, so check out the insanely cool sale we have going on this weekend. This is no lame dad joke, just serious savings of 40% PLUS extra BOGO 50% off EVERYTHING on our site, now through Sunday, June 17, 2018! (And did we mention free shipping on everything, too?) Happy Father’s Day!