Love the product and company and would highly recommend! We actually made a mistake measuring (did not realize vertical measurement should be from the top of cassette to the bottom of the shade, not just the length of the shade itself) and contacted Customer Support. Their warranty covered the larger of the 3 shades we purchased 100% and we were given a very good discount on reworking the other 2 shades. Delivery was less than 2 weeks and physically replacing them too less than 5 minutes per shade due to a GREAT installation bracket that locks and releases to allow easy servicing of the shades. I would definitely buy these again, and can't say enough about a Customer Support line that quickly picks up the phone and takes care of problems.
Would you recommend this site to a friend? Yes
Who measured your window for this product Self
Who installed this product Self
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