I looked around at the cost of blinds for quite a while then looked into your sales. I read the reviews and they were encouraging. I followed the directions for measuring and called them in. I had a very good interaction with the woman on line taking the order. Some of the blinds where hear within two weeks. They were very easy to install and look excellent. I had put in a e-mail regarding the blinds that didn't come and then placed a call. It was because of a special cut out that I had thought might help in opening the door on my sliders. I waited two more weeks no blinds so I called in and told them to cancel the cut out if this was holding up the shipment. So I'm waiting for the last set. So far the interactions have gone well and the blinds look really great. I have more to do and after the last order is in will get the rest of my house done.

I had a great experience. ..only downside is that after I ordered my product and tried to get the special promotion of buy 3 get one free....and was not able to get it because my product did not qualify....two days later it would have qualified...other than that..happy with product and nice people in Arizona...

I recently made two orders of a mixture of cellular shades, 2 black out cordless, 5 light filter cordless, and 3 light filter cordless top down bottom up. For the quality of the blind they were excellent, easy to install and I was extremely happy. The first order came in very quickly, the 3 top/bottom and the 2 blackout, no issues at all very very satisfied. A few days later the second order came in, or so I thought, one box was correct, but the other 2 boxes of 4 light filter cordless had my name and paperwork in them but it was obviously the wrong shipment. I called your number and had a very helpful CR person, but sadly the factory was closed and the next day she was off. She told us she would note it on my account and leave a message for someone to follow up the next day to remedy this. She told me that it seemed there was a wrong label put on my shades and these were supposed to go to MA and think mine went there. The next day I did not get a call and when I called late in the day the person who I talked to was baffled so it was like starting over. She told me she would call again but did not. This was then a Friday, the first CR rep called back Monday to check to see if things were cleared up, emailed, and when I talked to her she was very helpful. She then had the blinds I had picked up and direct sent to MA and mine that were there sent to VT to me. I was overall happy, only complaint would be listed below to offer a discount on this or the next order.

when measuring didn't realize you would take a 1/2 inch off the measurement.