I have placed over 15 orders with select blinds over the years and have referred my family to them because of the fast service and great products. In my last order I measured 1 blind wrong and remembered reading they had a policy if you measure wrong. I called and explained my blind didn’t fit because I measured wrong and they took the new measurement And are making a new one for me without charge except for a under $10 shipping fee! That made me happy!!! The customer service was wonderful and I will continue to order from select blinds . I love this company!