I ordered blinds I’ve been waiting to purchase for years. The site is easy to navigate . The instructions and all the reviews were helpful. Ultimately I purchased 5 cordless blinds. They are just perfect and exactly as described. We had 1 issue with one. No matter how hard we tried; we followed the instructions texted to us. We watched the video suggested but nothing worked. After we sent a video of our issue, Select Blinds offered to send us a new one. Complete satisfaction!!! We love the new blinds. I would definitely order from Select Blinds, no hesitation.