I ordered two of the exact same blinds for two windows I have. There was an unexpected back order, which we understood due to supply chain issues. When we received our product 2 months after ordering, we were very excited. We installed the first set, which looked great. The second set however, was poorly constructed. The second set will not properly raise or lower and is missing center strings that help it raise and lower. We immediately contacted support and have been waiting for over a week with no response. We were told we would hear back in 1-2 business days, but it has been far beyond that point. I wanted to give these a good review, but until the company properly responds and helps figure out a solution for our defective product, we cannot do that. Prospective buyers beware.
Would you recommend this site to a friend? No
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SELECTBLINDS
January 17, 2023 at 10:56 AM
Hello,
I apologize because you had a negative experience with us due to your Luxe Modern Faux Wood Blinds not arriving in the top-quality you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated.