Shades look great. Just really bad quality with the winding mechanism. One shade made a loud unwinding noise before I even installed them. I kept the tape attached in the middle of the blinds like instructed. One of the other longer blinds had the plastic clip on the end where you install break off! I had to find a bootleg way to get it to stay wound up after that. If not, it will completely fully unwind. O, 2 expensive blinds that don't work at Install. Not very happy about it.

Less than a week after installation the blind blew dow then the shade separated from the roll. So disappointed particularly that I saw your add on Fox News which is typically good for products advertised. I will be contacting them to let them know how cheap this product actually is.

My outdoor solar shades are beautiful, sturdy. One was perfect, the other one would not come down the full length ordered; stopped at 4" short of ordered length. My sales rep at the company was not helpful, informing me that she is in Sales only. She directed me to their CustomerCare staff. (I have to say she was very helpful and knowledgeable in the sales process, however.) The CustomerCare individuals responded to e-mails within 24 hours, but we just did not communicate well. Not a language issue, I think; but just not in sync with what I was trying to explain exactly what the problem was with the shade. They did send links to videos showing the "fix", but we could never achieve what the videos were showing us needed to be done! We ended up having to take that shade to a local shade/blind repair shop for help. They had to use a special tool to accomplish what the videos made look simple...not! Thankfully, (amazingly), they did not charge us, and the shade now comes down as far as it should (actually 1" more than ordered, but that is easy to adjust). So, I would give 5 stars without hesitation, had both shades arrived at the ordered length. I'll add more: the instructions tell us to prepare with a Phillips head screwdriver. The screws provided were not Phillips. We immediately went to Depot to buy appropriate replacements. Do not use the screws provided if not P. heads, other reviewers say the flat head screws provided are substandard. And wait...there's more! Instructions tell us to install the end of the shade with the spring loaded button first. We REALLY struggled with this. Do the opposite! Place the other end in the bracket first. That end is difficult only if the button end is already in, as per instructions. Have a second person holding the button in with a finger, slide that end onto the metal bracket and POP, into the hole it goes...piece of cake! :-) Too bad it took us 90 minutes in the heat/humidity of a TX summer to figure this out. HA! Hope this has been helpful.

Well, it’s hard to rate the product because it arrived damaged. I am now awaiting replacement parts which apparently I will have to install. Hoping this is not a pain. The design team was great. The warranty team not so much. Btw I bought the extra warranty.