We ordered " Charcoal Denim" the plastic portion of the "Cassette With Fabric Insert" was black, the shade and the fabric insert where blue denim like the color of blue jeans not at all "Charcoal" . What was shown as a sample color on the website looks black ( I looked at it on 3 different computers). I called customer service to let them know of the problem, and they sent out a color sample overnight. It was the same color as our blind. They offered a 10% discount on a new blind since it was not there mistake (we didn't order a color sample before purchasing). I really didn't want to spend the money on a replacement shade so I purchased a can of Duplicolor Automotive interior spray coating at the local auto-parts store for $8.00 in flat black. I took the shade out of the metal portion off the cassette and taped it off and painted everything, it turned out just like the color shown on the website "Charcoal Denim". The overall construction was very good and easy to install.
bottom line DON'T GO BUY COLORS ON THE WEBSITE OR BY NAME!!
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