I'm very happy with the product; I ordered 7, and six of the seven arrived in perfect shape. One had an internal bracket bent so that it did not operate properly. I sent a picture, but was then requested to send a video (of a blind that wouldn't operate!). Did the best I could; was told a replacement was being manufactured, but to keep the damaged one "in case an investigation needed to be conducted." ???!?? Should have provided me a return receipt if it was that big a deal. I did keep the old one; didn't want to be argumentative, but really don't see the point.
Would you recommend this site to a friend? Yes
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