The shade of the blinds turned out pretty nice and the whole idea of the system looked good. And that's where all the nice things ended. That's when we tried to install the blinds and noticed that they stick out about 5 inches ( no use in the blackout option since the sun was beaming from the sides). and in this case even one extra inch of "falling off the wall" plays a HUGE difference. In addition to that, the material makes the blinds 2 inches shorter.
We have spent hours with the customer service hoping to resolve the issues. And what we were advised was to order a new product but pay "50% of the price". So now , according to their policy, I am left with a custom made product that I can throw in the garbage. and all the help I can get is to order another "custom made" product and pray to God that it turns out ok. And if not? Well - better luck next time. such a waste of money, time and a major let down from a custom made product
Would you recommend this site to a friend? No
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