2" Premier Blackout Cellulars
61 Reviews 4.7 Average Write a Review
Inflexible customer service



I have 9 shades from B.com. 8 of them are great. The one I have a problem with is a heavy 10 foot shade. Twice now the cord has broken. I believe it is just too heavy of a blind to use any type of continuous cord. They have been excellent on sending me a new shade and customer service has been very friendly to work with. I asked about getting a credit of some type for the initial purchase and upgrading to a motorized unit. They said this was not possible and I would have to place a new order. It seems strange they are OK with continuing to send me a replacement shade rather than upgrading (of which I am willing to pay some of the cost) and fixing the problem

Would you recommend this site to a friend? No

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SELECTBLINDS
September 15, 2022 at 1:27 PM
Hello Jeff, I apologize because you had a negative experience with us due to your Blackout Cellular Shade not arriving in the top-quality as you expected due to the cord breaking. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated.
The worst customer service experience



I am a returning customer that ordered 2 motorized cellular shades but there are smaller than what I ordered and they are refusing to get me one with the correct size. I asked for a manager and they never contacted me. All they do is to offer me more products or discounts to solve this issue. Be aware that you will get nothing if you needed help from their customer service. You are on your own once you hit "submit order".

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SELECTBLINDS
July 06, 2022 at 3:44 PM
Hello Ava, We apologize that your Cellular Shades did not arrive as you ordered. We have a 90-day satisfaction guarantee that if there is a defect in a product’s material or workmanship, we promise to resolve the issue at no cost to you for up to 90 days from the date of purchase.



Very pleased with your product. I heard about select blinds from Urban view on serius xm

Would you recommend this site to a friend? Yes

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Great Product!



Easy to install and great quality. Competitive price too so definitely will recommend.

Would you recommend this site to a friend? Yes

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