Documentation was wrong and incomplete, customer support number just routes you to text or chat support that knows very little about the product and cannot help with poor documentation. I’ll figure the install out but the documentation and support videos should accurately reflect the product clearly and support should actually support. Will not buy again
Would you recommend this site to a friend? No
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SELECTBLINDS
August 10, 2023 at 3:24 PM
Hello Josh,
I apologize because you had a negative experience with us due to not being able to reach a well trained customer service rep as you expected, and poor documentation . Our goal is to provide a positive user experience, so any feedback given is greatly appreciated.