Shades look great and work smoothly so far. They do exactly as advertised- either complete blackout (or almost complete, there is a line of line getting in from sides and upper and bottom part)of light filtering option (NO see through at all, only light). Valance/cassette looks elegant (which I couldn't see on any photos on the site), size fit perfectly. 2) Ordering: I had an online chat with a representative that gave me the wrong information on the blinds. From the photos I didn't understand if the blind gave the option of complete blackout or complete light filtering, or if it was upper half of the blind blackout and lower half light filtering. The representative said they were half and half. Only after I read all of the reviews carefully, I understood the blinds can be blackout or light filtering, and I ordered them anyway but with a few weeks delay. Representatives should be more knowledgeable on the products they are representing. After ordering the products came quickly, well packed and exactly as ordered. 3) Installation: first one took a Loooong time to install (about one hour). The instruction manual was almost useless, not enough information. Second one was much quicker. It was the first time my husband and I install blinds, he is fairly handy. SelectBlinds could easily print a DETAILED instruction manual AND post a good installation video on the web. 4- Customer service: after being installed I noticed a defect on one of the blinds, a crumple on the material. I sent photos to a representative and she immediately ordered me a new blind, that came quickly. I didn't have to send the defective one back, and it saved me on shipping. 5- I think the site should have more and better photos of the products in all angles, open/closed, closeups, etc. Would help future buyers. It would also be nice if they let customers post their own photos of the installed products. Overall I'm very happy with the result, the shades look and work great,you cannot see any difference between a professional installation or ours. I have already recommended them and I have a friend that already ordered blinds for her house on Select Blinds. They also cost a fraction of other "leading brands", and I did my research. Cannot say anything about durability.

I never thought I would describe the experience of researching, ordering, and installing custom shades as "a pleasure," but SelectBlinds has changed my mind. My first reaction was that the shades I wanted were 40% less than on another site - there must be something wrong with them. So I ordered samples, which arrived the next day, and they were identical to the samples I ordered from a big box store that arrived in a beat-up hand addressed envelope nearly two weeks after I emailed to request them. I watched the measuring video and re-measured all five of my windows before ordering. (the measurements did change slightly so please don't skip this step.) The shades arrived 3 days earlier than projected and fit perfectly. We watched the installation video and it took my husband 25 minutes to install all 5. The simple blinds disappear into our beautiful bay windows so we can enjoy the view. When we prefer privacy, they filter light and/or block it out entirely depending on how they are raised or lowered. I would not buy blinds from anywhere else. I read some negative reviews during my research that I now suspect were due to user error. Order (free) samples, watch the measuring video and follow the instructions when you measure, and you will have a great experience.

The shade works well, the customer service was very helpful. We purchased the same shades with a cord 3 years ago, the cord broke but unfortunately we couldn't get the same color (off white)with the cordless, so now the center (large) window has 1 shade of off white and the 2 side windows which are much smaller have something different. The shades with the cords were annoying. The strings were too long but the did last 3 years. When ordering these shades if you follow the instructions they have on the website for measuring, it worked well but I'm sorry we didn't add 2 inches on the length. We ordered the exact length and it needs an extra inch for some reason.

A friend of mine bought high-end fabric shades like these at 4 times the price. I loved the idea of the tri shades but didn't want to spend that kind of money for a guest bedroom shade. I sent for the samples and they came right away. I was pleased with the material and we decided to order them. I'm sure fabric is more durable but not worth the additional cost to us. I called to ask a question and the customer service rep suggested when I was ready to order and had all my measurements to call back so he could go over the order so we could avoid common mistakes that people make when ordering. When I called back I got a different customer service rep that was just as pleasant and helpful as the first. We worked together on the measurement as we have an older home and not all the windows are squared well. The blinds arrived and I couldn't be happier. They work just as described. It is so nice to have a totally dark bedroom when we want it!!! The only suggestion I would make is to include better installation instructions. My husband is very handy but he likes a sheet of instructions or a video to follow.