when i ordered my verticals i didn't know what i would get,ordering on line is new to me.when they came i saw they were the wrong opening type.i emailed the co.and they sent me the right header i needed.no questions asked.i am so pleased with them,i've already ordered more for another room.soon i will have select blinds all through my house.they really go above and beyond to make sure you are happy with your purchase.i am.janice smith
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