These blinds are great, they installed easily and are dark enough for our needs. I will note these are room darkening, NOT black out. They look great in our living rooms from both the inside and out, roll smoothly even in our very large, 94" wide windows.
The only issue we've run in to is how difficult it is to get a hold of customer service. One of our three sheer blinds ordered had the lift cord on the wrong side. I have called the toll-free number 3+ times and not once has someone answered a phone. Leaving
a message took two+ days for someone to call me back, and if you aren't there to answer the phone it doesn't do much good because they just leave a message to call them back! E-mailing took a week to get back to me. The best way to get a hold of customer service
I found was the live chat feature. Aside from that detail, customer service was very willing to take care of the issue and my blind is currently being replaced.
Who measured your window for this product Self
Who installed this product Self
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