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Lifetime Warranty

Lifetime Warranty

Lifetime Warranty
What Is Covered

All of SelectBlinds.com products are covered against defects in materials and workmanship provided the product was installed properly in accordance with the installation instructions. The limited lifetime warranty is extended to the original residential purchaser only, in the original window for which it was installed.


For How Long

For most products the warranty coverage will be for as long as you the original buyer at retail owns the products. Any implied warranties which you may have are in duration to the time during which you, as the original buyer at retail own our products. Some states do not allow limitations on how long an implied warranty lasts. Please see individual product specifications for exact warranty information.


Who is Covered

This warranty extends only to you as the original purchaser, in a residential application.


What Will We Do

If your product is defective during the warranty period we will, at our option, either repair or replace, without charge, that defective product. This shall be your sole remedy under this warranty.


What Is Not Covered

This warranty does not cover normal wear and tear or any damage or loss caused by abuse or misuse or improper installation. All materials can lose original intensity after long exposure to the sun. When left for extended periods in direct sunlight, plastics tend to crack. All cords will eventually wear out. We consider these things normal wear and tear not covered by this warranty. Colors may vary from lot to lot and may not exactly match sample swatches or previous purchases. Parts, fabric, slats, and vertical tracks have a 3 year limited warranty. Please reference below for specific issues and solutions:


Topic Solution
Parts
  • Replaceable parts include but are not limited to valance clips, cord locks, tilter mechanisms, cord cleats, bottom rail plugs, equalizers, cord cleats, and tensioners.
  • Up to 3 years: parts will be mailed standard ground shipping at no charge.
  • After 3 years: $5 charge for parts, this includes standard ground shipping.
Fabric and Slats
  • This includes issues such as: warping of slats, vertical vanes breaking, and/or fabric separation.
  • Up to 3 years: Product will be remade at no charge.
  • After 3 years: Fabric and slats are considered wearable items and are not covered under the limited lifetime warranty after 3 years.
Restrings
  • Up to 3 years: Selectblinds will restring the product at no charge. Shipping charge is the responsibility of the customer.
  • After 3 years: $20 charge for restrings. Shipping charge is the responsibility of the customer.
Vertical Tracks
  • Operation of the track includes track not tilting or not drawing open/close. This does not include breakage of track stems due to misuse. Replacement tracks are available for $35 plus shipping.
  • Up to 3 years: track will be replaced at no charge. If the track is over 90" wide a $70 oversize fee will be charged.
  • After 3 years: $35 charge for new track. If the track is over 90" wide an additional $70 fee will be charged.
Product not raising or losing tension
  • Up to 3 years: Product will be remade at no charge.
  • After 3 years: All materials can lose original intensity and the life of cords varies depending on use.
  • These things are considered normal wear and tear and are not covered under the limited lifetime warranty after 3 years.