We bought 10 blinds for the whole house, we were very impressed with the blinds. They were a great color match and just what we wanted. The 1st thing we noticed when we received the blinds, there were no instructions included in how to hang the blinds.
Called the help chat and found the instructions on the website--had to print them off. When installing the blinds we found we didn't have enough screws to install all the blinds,nor any for the middle support brackets for the blinds,nor any for the hold down
brackets for the bottom of the blinds. Needed a total of 60 screws at least. Called the help chat, was told they would get some out to us that day,=week later no screw,=called again a week later we got the screws. Out of all my calls and letter to the company
I had only 1 customer service lady apologize.I told them they needed better help in the hardware packing department. Need better pictures of the Alloy wood blind valances.
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